Hello Guest
Select Your Location
Your Location
Dry Cleaning
Cultural Outfit
Corporate Dry Cleaning
Bridal & Gown
Ironing Only
Wash & Iron
Wash & Fold
Baby & Accessories
Curtain Wash
Household & Bedding
How It Works?
Partnership & Business Inquiry
Corporate Deals
• Wash & Iron • 5 Blazer
• Klang Valley • RM 75.00
Inquiry
Hotel Concierge
• Dry Cleaning • 3 Items
• Klang Valley • Pick Up
Inquiry
No Time, Busy?
No Worries, Let Us Handle for You!
Our Team Will Come and Pick Up the Laundry Garments
Schedule Your Pick Up Today
Select the Service
Select the laundry service you need us to wash / clean / iron.
Select the Date
Select the date for your pick up arrangement.
Pick-up Arrangement
Our customer service will arrange the rider / transport to pick up the garments.
Return Back to You
Once the garments are ready and we will notify you for the delivery arrangement.
How Long Will It Take
To Complete Your Order?
Ironing & Laundry
3-4 Working Days
Bedroom & Curtain
5-10 Working Days
Carpet & Baby Accessories
7-14 Working Days
** from pick up, washing and delivering back
Frequently Asked Questions

How do I place an order?

Once you have logged in to the Grabmaid App or Website, you can start placing the laundry order; (1) Select the Service; (2) Select the Date; (3) Pick-up Arrangement; and (4) Return Back to You.

What if the customer service contact?

To provide a better customer service experience, please don’t hesitate to contact our customer service department at +60 11-2577 4559 (Ms. Monica) for further assistance. The customer service will be available only from 9am to 5pm (Monday to Friday; Sunday and Public Holiday are off).

What is the minimum order amount for home pick-up and delivery?

The minimum order amount is RM60 (excluding the transport surcharge).

How are pick-up and delivery fees calculated?

Pick-up and delivery fees vary based on distance. Our standard charge starts from RM20 to RM45 for two ways, depending on location.

How can I enjoy the Promo Code / Referral Code?

You need to obtain the valid Promo Code or Referral Code from the campaign or promotion and key in to apply it and to enjoy the discounted rate of laundry services.

Is the Bundle Item applicable to the discounted rate?

In Grabmaid Ironing & Laundry, most of the items are applicable to the promo code / referral but it is not applicable in Bundle Items. The Bundle Item is deemed to be auto discounted and therefore it is not applicable to the promo code / referral code.

What is your standard turnaround time for Cleaning / Ironing?

For Dry Cleaning / Ironing of the garments & clothing, it takes a minimum of 3 working days to get your garment cleaned and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).

What is your standard turnaround time for Household Items and Curtain?

For Household Items and Curtain, it will take a minimum of 5-7 working days to get your garment cleaned and delivered back to your doorstep (or 10 working days if it has fallen on Public Holiday or Sunday).

What is your standard turnaround time for Baby Accessories and Carpet?

For Baby, Child, Toy & Accessories and Carpet Cleaning (Rug & Carpet Roll), as the cleaning process for the above-mentioned items required special drying process, therefore it takes a minimum of 7-14 working days to get your item cleaned and dried and then only to be returned and delivered back to your doorstep.

How do I weigh my curtains or garments?

Our laundry center will weigh the items to finalize the weight / quantity once we receive it.

Should I need to top up the cost?

Extra surcharge may be imposed, or we will refund back to you if the actual measurement / garment item is different from the purchased booking, particularly for carpet, baby accessories or household items. GRABMAID reserves the right to reject any booking and refund to the user if we find your purchased items (Kg or by Pieces) are not tally in your payment invoice and our customer service would give you a call to discuss the matter if the refund or top up is required.

The refund policy due to unmatched items as per booking order.

In the event the refund is required, and the Full Refund process will take place (via payment gateway by ipay88). The paid amount will be refunded to the customer if the purchased items are unmatched with the booking order (payment invoice) or the 'stubborn stains' are non-removable or the garment / items are found spoiled right before the washing process, and we seek your kind understanding in advance.

The refund policy due to ‘stubborn stains’ or ‘unremovable stains’.

GRABMAID reserves the right to reject any booking and refund to the user if finding your garments, clothing, household items, carpet and etc is too dirty or we find the 'stubborn stains' are not removable, and our customer service will make a call to you and to explain to you further if the above-mentioned situation has occurred.

What should I do if I discover a missing item from my laundry order?

If you notice any missing item(s) from your laundry order, please notify our customer experience team immediately via WhatsApp. Do contact our customer service at +60 11-2577 4559 (Ms. Monica) for further assistance.

How soon should I report a missing item?

It is important to report any missing item(s) within twenty-four (24) hours of receiving your laundry order. This helps maximize the chances of locating and recovering the item(s).

How are missing items handled?

Each case is investigated and reviewed individually. Items not claimed within seven (7) days are considered permanently lost. All decisions and reimbursements (if applicable) regarding lost items are at the discretion of our company and are final. By utilizing our services, you acknowledge and accept that incidents of missing item(s) are inherent risks associated with our service.

What is your company's policy on loose items lost during submission?

Please check your garment items properly, especially the pocket before passing the garments to our rider. Our company does not take responsibility for any loose items lost when submitted in any bag. These items include, but are not limited to watches, jewellery, cufflinks, money, wallets, access cards, etc. We shall have no liability for such items.

How if the garments / clothing sent to us is not tallied?

Please take all the pictures of the items of clothing before packing it in a laundry bag and passing it to our rider. Our washer technician will check the Booking Order Invoice, and if he has found the number of items is not as per invoice and our customer service team will inform the user as soon as possible to report and to update the matter.

Does Grabmaid guarantee a quality service?

Fragile Accessories: during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, etc. may drop or may be separated or tearing off after the cleaning process, and we seek for your understanding in advance.

What measures does your company take to prevent damage to garments?

Although we take great care in handling garments, every garment is subject to wear and tear regardless of its brand or quality. Unfortunately, this is an inevitable process that we cannot predict or prevent.

The compensation due to damaging the garment.

In case, if there is any garment / item being spoiled due to our machine or worker, and the maximum value of compensation would be 6 time for the charger of the cleaning cost (e.g.; if the charger of cleaning of the garment is RM 20, and Grabmaid would like to compensate at maximum of 6 times which is RM 20 x 6 = RM 120 as the maximum compensation).

What is the process for reporting damaged items?

All damaged items must be documented with digital photos and reported to us within seven (7) days of delivery. Final decisions on damaged items are at our discretion. We are not liable for damages caused by inappropriate service selection, misuse of services, or incorrect packaging of items. Additionally, damage caused by loose items such as pens, or lipstick are not covered.

How should customers report damaged items?

Damaged items must be reported via WhatsApp within twenty-four (24) hours of delivery to facilitate prompt resolution.

What damages are considered normal wear and tear?

Our company does not reimburse or compensate for damages considered normal wear and tear. These include shrinkage from repeated laundering, color fading, small holes or tears in old fabrics, discoloration from hygiene or beauty products, button damage, and fabric thinning.

How should customers prepare their laundry to prevent color bleaching?

To prevent color run incidents / bleaching, we operate on a one-bag, one-machine policy for hygiene reasons. It is the customer's responsibility to separate laundry items by color into different bags. This precaution helps avoid color bleeding and ensures the best laundry results. Customers should also include any required packages with their order.

Do you provide 'stubborn' stain removal service?

Dry Cleaning or Laundry Services may effectively remove stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers etc. may not be 100% removable and we seek your understanding in advance. We encourage users to provide us with pictures / videos of the items of the garments, clothing, household items, carpet and etc in the event you need to get the consultation of the possibilities of removing the 'stubborn stain' due to wine / coffee / marker pen / paints etc.

What are the cancellation and rescheduling Guidelines?

If you cancel a pickup, or rescheduling a delivery time slot, or if our in-house driver or third-party driver cannot deliver or pickup an order because you or your representative failed to appear, we may charge a cancellation fee in a reasonable amount (charges per location and city).

What are other important remarks of laundry services?

There are some garments (fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed) that are very sensitive to heat, and you may contact our customer service for further inquiry to check whether the garment is suitable for ironing.

What kind of laundry that you do not accept for washing & cleaning?

We do not accept any items (carpet floor / gown & dress / baby mattress / baby accessories and all other garments) that affected by flood or stains such as animal poop, slime, blood, paint, coffee, red wine / juice, chew gum, permanent marker, colour pencils, inks, oils, food spillage, chocolate etc., as the dry cleaning / deep cleaning process in the above-mentioned situation may need more time and specific tools and chemical to handle.
Back
STEP 1 of 6

Dry Cleaning - Clean & Press

Choose The Single Item or Bundle Package That You Wish To Have Dry Cleaning.

** Dry Cleaning services come together with heat press ironing or steam ironing, and we will pick up your garment and get it returned at your doorstep. All dry cleaning garment(s) will be protected with a plastic cover.
Bundle Package (3 Sets) - Baju Kurung (Top & Bottom) - Average RM 20.00 per Set
RM 60.00 / bundle
Bundle Package (3 Sets) - Baju Melayu (Top & Bottom) - Average RM 20.00 per Set
RM 60.00 / bundle
Bundle Package (5 Pieces) - Blazer / Coat (Average RM 18.00 per Piece)
RM 90.00 / bundle
Baju Kurung - Top / Bottom
RM 18.00 / pcs
Baju Kurung (Top & Bottom)
RM 28.00 / set
Baju Kebaya - Top / Bottom
RM 18.00 / pcs
Baju Kebaya (Top & Bottom)
RM 28.00 / set
Baju Melayu - Top / Bottom
RM 12.00 / pcs
Baju Melayu (Top & Bottom)
RM 28.00 / set
Blazer
RM 25.00 / pcs
Blouse
RM 12.00 / pcs
Blouse - Long
RM 18.00 / pcs
Bush Jacket (Uniform Menteri / Polis / Army) - Top (Baju)
RM 28.00 / pcs
Bush Jacket (Uniform Menteri / Polis / Army) - Bottom (Seluar)
RM 15.00 / pcs
Bush Jacket Uniform (Driver / Bodyguard) - Top (Baju)
RM 18.00 / pcs
Bush Jacket (Uniform Driver / Bodyguard) - Bottom (Seluar)
RM 12.00 / pcs
Cheongsam - Short
RM 40.00 / pcs
Cheongsam - Long
RM 60.00 / pcs
Coat / Jacket
RM 24.00 / pcs
Convocation Robe / Lawyer Robe
RM 70.00 / pcs
Dress
RM 24.00 / pcs
Dress - Long
RM 30.00 / pcs
Dress - Evening
RM 45.00 / pcs
Dress - with Cancan / Long Tail
RM 80.00 / pcs
Fur Coat
RM 75.00 / pcs
Gloves
RM 12.00 / pair
Handkerchief
RM 12.00 / pcs
Jubah
RM 30.00 / pcs
Jump Suit
RM 30.00 / pcs
Leather Gloves
RM 25.00 / pair
Leather Jacket
RM 80.00 / pcs
Leather Overcoat
RM 100.00 / pcs
Leather Skirt (Short)
RM 60.00 / pcs
Leather Skirt (Long)
RM 80.00 / pcs
Leather Trouser
RM 80.00 / pcs
Lehenga - Blouse
RM 35.00 / pcs
Lehenga Set (Blouse, Skirt & Selendang)
RM 100.00 / set
Necktie
RM 10.00 / pcs
Overcoat
RM 60.00 / pcs
Punjabi - Blouse *Only
RM 24.00 / pcs
Punjabi Set
RM 50.00 / set
Pyjamas
RM 24.00 / set
Robe Lady (Nightwear)
RM 35.00 / pcs
Samfu - Top / Bottom
RM 15.00 / pcs
Samfu
RM 30.00 / set
Saree (Normal) - Saree
RM 35.00 / pcs
Saree (Normal) - Blouse
RM 12.00 / pcs
Saree (Stone / Stylist) - Saree *Only
RM 45.00 / pcs
Saree (Stone / Stylist) - Blouse *Only
RM 25.00 / pcs
Sarong / Samping
RM 15.00 / pcs
Scarf - S
RM 12.00 / pcs
Scarf - M
RM 18.00 / pcs
Scarf - L
RM 24.00 / pcs
Shirt
RM 12.00 / pcs
Skirt
RM 12.00 / pcs
Skirt - Long
RM 18.00 / pcs
Shorts
RM 12.00 / pcs
Singlets
RM 12.00 / pcs
Slack
RM 12.00 / pcs
Slack (Flair)
RM 18.00 / pcs
Sweater / Cardigan
RM 20.00 / pcs
Telekung
RM 35.00 / set
Trousers / Jeans
RM 12.00 / pcs
Tudung
RM 12.00 / pcs
T-Shirt
RM 12.00 / pcs
Undergarment (Top / Bottom)
RM 12.00 / pcs
Vest Coat
RM 15.00 / pcs
Vesthi / Dhoti / Jippa - By Piece
RM 24.00 / pcs
Winter Cap
RM 15.00 / pcs
Winter Gloves
RM 18.00 / pair
Winter Jacket / Winter Coat - S
RM 30.00 / pcs
Winter Jacket / Winter Coat - M
RM 45.00 / pcs
Winter Jacket / Winter Coat - L
RM 60.00 / pcs
Winter Slack
RM 30.00 / pcs
Winter Vest
RM 20.00 / pcs

Remarks for Dry Cleaning:-

  1. The bundle package is best price offered (non-applicable by promo/referral code).
  2. Dry Cleaning services come together with heat press ironing or steam ironing, and in normal situation (non-peak season), it takes a minimum of 3 working days to get your garment cleaned and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).
  3. Dry Cleaning may effectively remove stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.

Cultural Outfit (Dry Cleaning) - Clean & Press

Choose The Item That You Wish To Have Dry Cleaning.

** Dry Cleaning services come together with heat press ironing or steam ironing, and we will pick up your garment and get it returned at your doorstep. All dry cleaning garment(s) will be protected with a plastic cover.
Arab Abaya - Woman
RM 30.00 / pcs
Anarkali Set (Long Dress, Pants & Selendang)
RM 80.00 / set
Dupatta / Selendang
RM 18.00 / pcs
Lehenga Set (Blouse, Skirt & Selendang)
RM 100.00 / set
Iban Ngepan Indu / Baju Burung (with Embroidery Design)
RM 90.00 / set
Japanese Kimomo (Set)
RM 90.00 / set
Kadazan Koubasanan (Set)
RM 100.00 / set
Korean Hanbok (Set)
RM 90.00 / set
Saree Wedding (Heavy & Embroidery Design)
RM 120.00 / set
Sherwani (Set)
RM 80.00 / set
Thailand Chut Thai (Set)
RM 80.00 / set
Turban
RM 18.00 / pcs
Vietnamese Ao Dai (Set)
RM 40.00 / set

Remarks for Dry Cleaning for Gown, Wedding Dress & Cultural Dress:-

  1. Dry Cleaning services come together with heat press ironing or steam ironing, and in normal situation (non-peak season), it takes a minimum of 3 working days to get your garment cleaned and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).
  2. Dry Cleaning may effectively remove stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  3. Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.

Corporate Dry Cleaning - Clean & Press (Bundle Package)

Select The Bundle Package for Corporate Dry Cleaning.

** Corporate Dry Cleaning services come together with heat press ironing or steam ironing, and we will pick up your garment and get it returned at your doorstep. All dry cleaning garment(s) will be protected with a plastic cover.
Bundle Package (5 Pieces) - Blazer / Coat (Average RM 18.00 per Piece)
RM 90.00 / bundle
Bundle Package (3 Sets) - Baju Kurung (Top & Bottom); Average RM 20.00 per Set
RM 60.00 / bundle
Bundle Package (3 Sets) - Baju Melayu (Top & Bottom); Average RM 20.00 per Set
RM 60.00 / bundle

Remarks for Corporate Dry Cleaning - Bundle Package:-

  1. The bundle package is best price offered (non-applicable by promo/referral code).
  2. We offer a hassle-free dry cleaning solution and special rate to keep your office uniform, office wear, and office linen to be cleaned and smart-look.
  3. This Corporate Dry Cleaning (Bundle Package) is a special customization package for corporate offices and only available at selected Building Towers / Grade A Tower Location.
  4. Dry Cleaning may effectively remove stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc. may not be 100% removable and we seek your understanding in advance.
  5. Dry Cleaning services come together with heat press ironing, and in normal situation (non-peak season), it takes a minimum of 3 working days to get your garment cleaned, and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).

Bridal & Gown (Dry Cleaning) - Clean & Press

Choose The Item That You Wish To Have Dry Cleaning.

** Dry Cleaning services come together with heat press ironing or steam ironing, and we will pick up your garment and get it returned at your doorstep. All dry cleaning garment(s) will be protected with a plastic cover.
Baju Pengantin Perempuan
RM 95.00 / set
Baju Pengantin Lelaki (4 Items per Set)
RM 95.00 / set
Bridal Gown
RM 180.00 / pcs
Bridal Gown with Cancan / Long Tail
RM 210.00 / pcs
Bridal Veil
RM 18.00 / pcs
Chinese Kua (Set)
RM 150.00 / set
Chinese Kua (Set) - Silk / Embroidery Design / Blink Blink
RM 210.00 / set

Remarks for Dry Cleaning for Gown, Wedding Dress & Cultural Dress:-

  1. Dry Cleaning services come together with heat press ironing or steam ironing, and in normal situation (non-peak season), it takes a minimum of 3 working days to get your garment cleaned and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).
  2. Dry Cleaning may effectively remove stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  3. Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.

Ironing (By Piece) - *ONLY Ironing

Select The Clothing That You Wish To Iron (Select More Per Trip To Save Cost).

** Save cost, by selecting more pieces to enjoy the promotion or select bundle service to enjoy the best price offered.
Shirt / Trouser / Jeans / Blouse / Skirt
RM 3.50 / pcs
Ironing Bundle Package (20 Pieces; Average RM 2.00 per Piece) - *ONLY for Shirt / Trouser / Jeans / Blouse / Skirt
RM 40.00 / bundle
Ironing Bundle Package (10 Pieces; Average RM 2.50 per Piece) - *ONLY for Shirt / Trouser / Jeans / Blouse / Skirt
RM 25.00 / bundle
Baju Kurung / Baju Melayu
RM 4.50 / pcs
Ironing Bundle Package (10 Pieces; Average RM 3.50 per Piece) - *ONLY for Baju Kurung / Baju Melayu
RM 35.00 / bundle
Sarong / Samping
RM 3.50 / pcs
Blazer / Coat
RM 6.50 / pcs
Ironing Bundle Package (10 Pieces; Average RM 5.00 per Piece) - *ONLY for Blazer / Coat
RM 50.00 / bundle

Remarks for Ironing Services:-

  1. For Ironing Services, we first check the clothing material, and some garments require soft ironing, and essentially, for some clothing, we need to use light steam, an iron pad, and minimal pressure to do the ironing.
  2. Sensitive Clothing; fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed at high temperatures. Ironing at a low temperature helps prevent damage to these materials.
  3. For Ironing service, it takes a minimum of 3 working days to get your garment ironed, and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).

Wash & Iron (By Piece)

Select The Piece of Items That You Wish To Wash And Then To Be Ironing.

** Save cost, by selecting the bundle package to enjoy the best price offered.
Baju Melayu - Top / Bottom
RM 8.00 / pcs
Baju Melayu
RM 15.00 / set
Blouse
RM 8.00 / pcs
Blouse (Lining)
RM 9.00 / pcs
Bush Jacket Uniform Driver / Bodyguard - Top (Baju)
RM 10.00 / pcs
Bush Jacket Uniform Driver / Bodyguard - Bottom (Seluar)
RM 9.00 / pcs
Dress
RM 15.00 / pcs
Hand Wash
RM 20.00 / pcs
Sarong / Samping
RM 8.00 / pcs
Scarf
RM 8.00 / pcs
Shirt
RM 8.00 / pcs
Songket
RM 8.00 / pcs
Skirt
RM 8.00 / pcs
Skirt (Lining)
RM 9.00 / pcs
Skirt - Long
RM 12.00 / pcs
Skirt - Long (Lining)
RM 13.00 / pcs
T-Shirt
RM 8.00 / pcs
Trousers / Jeans
RM 8.00 / pcs
Tudung
RM 8.00 / pcs

Remarks for Wash & Iron:-

  1. Sensitive Clothing; fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed at high temperatures. Ironing at a low temperature helps prevent damage to these materials.
  2. There are some garments that are extremely sensitive to heat, and you may contact our customer service for further inquiry to check whether the garment is suitable for ironing.
  3. To protect your garment, it is best suitable to be washed under the Dry Cleaning process and we seriously advise you to re-select for Dry Cleaning service should there be any branded & expensive, or any gown, wedding dress & cultural dress needed to wash.
  4. For Wash & Iron services, it takes a minimum of 3 working days to get your garment washed and ironed, and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).

Wash & Fold (By KG)

Select The Kilogram (Kg) That You Wish To Wash & Fold Your Clothing.

** Save cost, by selecting more kg (bundle kilo) to enjoy the best price offered.
Wash & Fold - Bulk Wash by Kilogram
RM 6.00 / kg
Bundle Package (10kg; Average RM4.5/KG) - Wash & Fold
RM 45.00 / bundle
Bundle Package (5kg; Average RM5.0/KG) - Wash & Fold
RM 25.00 / bundle

Remarks for Wash & Fold:-

  1. To protect your garment, it is best suitable to be washed under the Dry Cleaning process and we seriously advise you to re-select for Dry Cleaning service should there be any baju kurung, baju melayu, branded & expensive, or any gown, wedding dress & cultural dress needed to wash.
  2. For Wash & Fold services, it takes a minimum of 3 working days to get your garment returned and delivered back to your doorstep (or 5 working days if it has fallen on Public Holiday or Sunday).

Baby Toy & Accessories

Select The Items That You Wish To Have Deep Cleaning.

** All deep cleaning for the below items will be gone through 4 tiers of cleaning processes such as Scrubbing + Deep Clean + Kill Dust Mite + Steam Sanitation.
Baby Car Seat
RM 60.00 / pcs
Baby Stroller
RM 80.00 / pcs
Baby Carrier
RM 50.00 / pcs
Stuffed Toy - Below 10 inches
RM 20.00 / pcs
Stuffed Toy - Below 20 inches
RM 35.00 / pcs
Stuffed Toy - Below 30 inches
RM 60.00 / pcs

Remarks for Deep Cleaning of Baby, Child, Toy & Accessories:-

  1. The Deep Cleaning processes for Baby, Child, Toy & Accessories are a time-consuming processes, and it must go through a proper hygienic cleaning process and therefore, we need more time to get it cleaned.
  2. The drying process for the material of Baby, Child, Toy & Accessories will usually take longer time. The Deep Cleaning services may take a minimum of 7-14 working days to get your item cleaned and dried, and then only to be returned and delivered back to your doorstep.

Curtain Wash (Day & Night Curtain)

Select The Items that You Wish to Wash (Including Washing, Drying & Ironing).

** Kindly choose the type of the curtain or household item as per below description (need to choose correct sizes).
Curtain Day - Normal Wash
RM 20.00 / kg
Curtain Night - Normal Wash
RM 15.00 / kg
Curtain Day - Dry Clean
RM 32.00 / kg
Curtain Night - Dry Cleaning (Clean & Press)
RM 28.00 / kg

Remarks for Washing Curtain & Accessories:-

  1. Please do select the Wash & Iron service if you need us to iron your curtain or garment accessories.
  2. Kindly contact our customer service for an appointment if you need our technician to dismantle and to install back the curtain and additional surcharge will be imposed accordingly to the size of the window or curtain.
  3. For cleaning the Curtain & Accessories items, it takes a minimum of 5-7 working days to get your garment cleaned, and delivered back to your doorstep (or 10 working days if it has fallen on Public Holiday or Sunday).

Household & Bed (Normal Wash)

Select The Items That You Wish To Wash (Including Washing, Drying & Ironing).

** Kindly choose the size of the household or bedding item as per below description.
Bed Sheet - S
RM 15.00 / pcs
Bed Sheet - Q
RM 20.00 / pcs
Bed Sheet - K
RM 25.00 / pcs
Bedspread
RM 50.00 / pcs
Blanket - S
RM 18.00 / pcs
Blanket - Q
RM 23.00 / pcs
Blanket - K
RM 30.00 / pcs
Bolster
RM 30.00 / pcs
Comforter - S
RM 28.00 / pcs
Comforter - Q
RM 32.00 / pcs
Comforter - K
RM 38.00 / pcs
Cushion Sofa Cover
RM 20.00 / kg
Mattress Protector - S
RM 15.00 / pcs
Mattress Protector - Q
RM 20.00 / pcs
Mattress Protector - K
RM 25.00 / pcs
Pillow
RM 30.00 / pcs
Pillow Case
RM 4.00 / pcs
Quilt Cover - S
RM 20.00 / pcs
Quilt Cover - Q
RM 25.00 / pcs
Quilt Cover - K
RM 30.00 / pcs
Travel Pillow
RM 18.00 / pcs
Table Cloth
RM 20.00 / kg
Towel -S (Sport)
RM 6.00 / pcs
Towel - B (Bath)
RM 8.00 / pcs
** Dry Cleaning (Bed Sheet / Blanket / Comforter / Cushion Cover / Quilt Cover / Table Cloth)
RM 32.00 / kg

Remarks for Washing The Household & Bedding Items:-

  1. Kindly choose the correct size of the bedding item as per description. All household and bedding items will be gone through the washing process which includes folding or ironing.
  2. For washing the Household & Bedding items, it takes a minimum of 5-7 working days to get your garment cleaned, and delivered back to your doorstep (or 10 working days if it has fallen on Public Holiday or Sunday).

Do You Need To Add On Hanger?

Add-On Hanger

Remark for Hanger:-

  • We encourage hanging the garment after ironing, unless it is polo shirt / t-shirt, after ironing, it can be folded.
  • If it is shirt / uniform / baju kurung / formal wear, we suggest you provide enough hangers or to add on and purchase it from us.

Pick Up & Delivery Cost (Two Ways)

Save cost and save your time by sending more garments, clothing, household items, carpet and etc. to wash or to iron per booking service. In some areas, there may be a minimum booking amount for each booking order.

During the promotional launch, you may select the Weekly Package / Monthly Service (4 Services Pick Up & Delivery per month), to enjoy the low rate of pick up & delivery cost as we will only charge once per location when you subscribe for weekly / monthly services.

Important Remarks:-

  • Please don't hesitate to contact our customer service at +6012-567 1318 for further assistance if you require an emergency service or pick up, and do check whether we are able to assist and to serve your booking needs.
  • Dry Cleaning or Washing effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  • Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.

Select Your Preferred Date(s).

Important Remarks for Operations and Pick Up & Delivery:-

  • The earliest booking slot (to pick up) of your garments, clothing, household items, carpet and etc is 2-day in advance.
  • If you book and make the payment before 1159 AM on Monday, and our Driver will be able to pick up the items from you on the next day (which is Tuesday). If you book it at 3 PM noon, so your pick up date will be arranged on Wednesday.
  • In case, you book and make the payment on Saturday, and therefore, we only able to pick up your item on Monday, as we are OFF during Sunday and PH and we seek your understanding in advance.
  • Our operations team / customer service team will confirm with you on the estimation of arrival time (for pick up) once your booking is complete.
How Long Will It Take
To Complete Your Order?
Ironing & Laundry
3-4 Working Days
Bedroom & Curtain
5-10 Working Days
Carpet & Baby Accessories
7-14 Working Days
** from pick up, washing and delivering back

Returning or Delivering Back Your Items:-

  • For garments, clothing, household items, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).
  • For Baby, Child, Toy & Accessories and Carpet Cleaning (Rug & Carpet Roll), as the deep cleaning process for the abovementioned items required special drying process, therefore it takes a minimum 7-14 days to get your item cleaned and dried and then only to be returned and delivered back to your doorstep.
  • Please don't hesitate to contact our customer service at +6012-567 1318 for further assistance if you require an emergency service or pick up, and do check whether we are able to assist and to serve your booking needs.

Do Share With Us What Is Your Property Type?

Kindly obtain permission from your residential / property management before booking as we may be facing entry restrictions and only be able to pick up and return the garments, clothing, household items or carpet at your lobby instead of sending to the doorstep.

Kindly Provide Us Your Information Before Proceed to Booking Confirmation

Grabmaid User? Click here to login before payment

Refund Policy due to Unmatched Items

  • We encourage users to provide us with pictures / videos of the items of the garments, clothing, household items, carpet and etc in the event you need to get the consultation of the possibilities of removing the 'stubborn stain' due to wine / coffee / marker pen / paints and etc.
  • GRABMAID reserves the right to reject any booking and refund to the user if finding your purchased items (KG or Pieces) are not tally in your payment bill and our customer service would give you a call to discuss the matter if the refund or top up is required.
  • GRABMAID reserves the right to reject any booking and refund to the user if finding your garments, clothing, household items, carpet and etc is too dirty or we find the stubborn stains are not removable, and our customer service will make a call to you and to explain to you further if the above mentioned situation has occurred.
  • Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance and and our customer service will make a call to you and to explain to you further if the above mentioned situation has occurred.
  • In the event the refund is required, and the Full Refund process will take place and the amount will be refunded to the customer if the service items purchased are unmatched or the 'stubborn stains' are non removable or the items if found spoiled right before washing process, and we seek your kind understanding in advance.

Service Reminders (General)

Kindly Take Note On The Deep Cleaning Processes, Ironing and Laundry Service for Your Garments, Clothing, Household Items, Carpet and etc:-

  • Please don't hesitate to contact our customer service at +6012-567 1318 for further assistance if you require an emergency service or pick up, and do check whether we are able to assist and to serve your booking needs.
  • Extra surcharge may be imposed or we will refund back to you if the actual measurement / garment item is different from the purchased booking.
  • We do not accept any items (carpet floor / gown & dress / baby mattress / baby accessories and all other garments) that affected by flood or stains such as animal poop, slime, blood, paint, coffee, red wine / juice, chew gum, permanent marker, colour pencils, inks, oils, food spillage, chocolate etc, as the dry cleaning / deep cleaning process in the above mentioned situation may need more time and specific tools and chemical to handle.
  • Dry Cleaning or Washing effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  • Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.
  • There are some garments (fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed) that are very sensitive to heat, and you may contact our customer service for further inquiry to check whether the garment is suitable for ironing.
  • For garments, clothing, household items, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).
  • For Baby, Child, Toy & Accessories and Carpet Cleaning (Rug & Carpet Roll), as the deep cleaning process for the abovementioned items required special drying process, therefore it takes a minimum 7-14 days to get your item cleaned and dried and then only to be returned and delivered back to your doorstep.
  • Our operations team / customer service team will confirm with you on the estimation of arrival time (for pick up) once your booking is complete.

Service Reminder for Dry Cleaning

  1. Dry Cleaning services come together with heat press ironing or steam irorning, and in normal situations (non peak season), it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).
  2. Dry Cleaning effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.

Service Reminder for Ironing Services

  1. For Ironing Services, and we first to check the clothing material and some garments requires soft ironing, and essentially, for some clothing, we need to use light steam, an iron pad, and minimal pressure to do the ironing.
  2. Sensitive Clothing; fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed at high temperatures. Ironing at a low temperature helps prevent damage to these materials.
  3. For Ironing service, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Service Reminder for Wash & Fold

  1. To protect your garment, it is best suitable to be washed under the Dry Cleaning process and we seriously advise you to re-select for Dry Cleaning service should there be any branded & expensive, or any gown, wedding dress & cultural dress needed to wash.
  2. For Wash & Fold services, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Service Reminder for Wash & Iron

  1. Sensitive Clothing; fabrics like acetate, acrylic, and nylon, and these fabrics are sensitive to heat and may melt or distort if ironed at high temperatures. Ironing at a low temperature helps prevent damage to these materials.
  2. There are some garments that are very sensitive to heat, and you may contact our customer service for further inquiry to check whether the garment is suitable for ironing.
  3. To protect your garment, it is best suitable to be washed under the Dry Cleaning process and we seriously advise you to re-select for Dry Cleaning service should there be any branded & expensive, or any gown, wedding dress & cultural dress needed to wash.
  4. For Wash & Iron services, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Service Reminder for Dry Cleaning for Gown, Wedding Dress & Cultural Dress

  1. Dry Cleaning services come together with heat press ironing or steam ironing, and it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).
  2. Dry Cleaning effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  3. Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.

Service Reminder for Dry Cleaning for Gown, Wedding Dress & Cultural Dress

  1. Dry Cleaning services come together with heat press ironing or steam ironing, and it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).
  2. Dry Cleaning effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  3. Fragile Accessories; during the cleaning process, and they are the possibilities that some loosen accessories attached on gown / dress / garment such as button, pearl, crystal, sequin, 'blink-blink', gold line, and etc may drop or may be separated or tearing off after the deep cleaning process, and we seek for your understanding in advance.

Service Reminder for Washing The Household & Bedding Items

  1. Kindly choose the correct size of the bedding item as per description. All household and bedding items will be gone through the washing process which includes folding or ironing.
  2. For washing the Household & Bedding items, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Service Reminder for Washing Curtain & Accessories

  1. Please do select the Wash & Iron service if you need us to iron your curtain or garment accessories.
  2. Kindly contact our customer service for an appointment if you need our Technician to dismantle and to install back the curtain and additional surcharge will be imposed accordingly to the size of the window or curtain.
  3. For cleaning the Curtain & Accessories items, it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Service Reminder for Deep Cleaning of Baby, Child, Toy & Accessories

  1. The Deep Cleaning processes for Baby, Child, Toy & Accessories are a time-consuming process and must go through a proper hygienic cleaning process.
  2. The drying process for the material of Baby, Child, Toy & Accessories will usually take longer time. The Deep Cleaning services may take a minimum 7-14 days to get your item cleaned and dried and then only to be returned and delivered back to your doorstep.

Service Reminder for Carpet Cleaning (Rug & Carpet Roll) - **Only for Factory Cleaning

  1. The Carpet Cleaning (Rug & Carpet Roll) is only available for the factory cleaning process. All carpet will be picked up and deep cleaned at the factory.
  2. The drying process for the material of House Carpet (Rug & Carpet Roll) will usually take longer time. The Deep Cleaning services may take a minimum 7-14 days to get your item cleaned and dried and then only to be returned and delivered back to your doorstep.

Service Reminder for Corporate Dry Cleaning - Bundle Package

  1. We offer a hassle-free dry cleaning solution and special rate to keep your office uniform, office wear, and office linen to be cleaned and crisp. This Corporate Dry Cleaning (Bundle Package) is a special customization package for corporate offices and only available at selected Building Towers / Grade A Tower Location.
  2. Dry Cleaning effectively removes stains & dirt, but somehow, there are some 'stubborn stains' including coffee stains, wine stains, protein-based like blood, dye spills from pens or markers and etc may not be 100% removable and we seek your understanding in advance.
  3. Dry Cleaning services come together with heat press ironing, and in normal situations (non peak season), it takes a minimum 3 days to get your garment returned and delivered back to your doorstep (or 5-day if it is fallen on PH or Sunday).

Kindly Register Our Rider (Driver) or Technician Team with Your Management Office:-

  • Kindly register or obtain permission from your residential / property management before booking as we may be facing entry restrictions and only be able to pick up and return the garments, clothing, household items or carpet at your lobby instead of sending to the doorstep.

Gentle Reminder:-

  • In the event that our customer service has raised the concerns on the garment's condition or the garment found being spoiled when arriving at our washing factory, we seek your understanding in advance, and our customer service will make a call to you and to explain to you further to discuss next action if the above mentioned situation has occurred.
  • We would highly appreciate if at least one representative could be present at residential / commercial space at least 15-min before the booked session.
  • Please provide the full accurate address (including unit and block) to our customer service to ensure the rider / driver could locate your place and reach your location.
  • [Traffic & Road Condition} We seek your understanding in advance as our rider / driver may arrive at your place in ± 30 minutes to 1 hour due to traffic congestion especially during raining time or accident that may delay the arriving time.
  • [Rescheduling] GRABAMID reserves the rights to reschedule the service session on grounds of shortage on working materials, machine equipment breakdown, traffic congestion, manpower shortage, or other unforeseen circumstances.
  • [Cancellation] Any purchased booking session is only allowed to be cancelled/ rescheduled 3 Days (72 Hours) in advance and only 70% of the payment will be refunded/credited as Grabmaid Coin and the user can use the Coin for next booking purchase. Notice given less 3 Days (72 Hours) is not accepted and the booking session would be considered to have forfeited and the paid amount of deposit is considered to have forfeited too.

BOOKING SUMMARY

Here is your booking summary. Kindly review and confirm your booking before we proceed to the booking confirmation / payment section.

-

-

-

Discount 0.00
Transport Cost 0.00
Total Price RM 0.00
See Pricing Guide
0

Estimate Cost

RM 0.00

Copyright © 2025 GRABMAID All Rights Reserved.
Privacy Policy     |     Terms of Use